Water Test

Onsite Testing
Price: $38-$43 (plus any additional chemicals) for the Tauranga and Rotorua area. An additional mileage charge may apply for locations outside Tauranga and Rotorua.
Shop Water Testing (Free of Charge) You can also bring a water sample to our shop for testing free of charge providing you are getting your chemicals from us.
Our onsite testing service includes:
- Testing and balancing your pool water.
- Clearing skimmer and pump baskets.
- Backwashing the filter.
- Visual check of the pool system.
We’ll email you a detailed pool service report, showing the water test results and any recommendations we have for keeping your pool in top condition.
Shop Water Testing Guidelines
If you prefer to bring a water sample to our shop for testing, please make sure to:
- Use a clean container (not metal) to collect the sample.
- Take the sample from at least elbow depth below the water surface to ensure an accurate representation of your pool's water quality.
What a Water Test Tells Us
A water test provides crucial information about your pool's chemistry, including:
- pH Levels: Ensures the water is neither too acidic nor too alkaline, which can affect swimmer comfort and the efficiency of your pool chemicals.
- Chlorine or Sanitiser Levels: Checks that there is enough chlorine or other sanitiser to keep the water free from harmful bacteria and algae.
- Alkalinity: Helps stabilise the pH levels, making it easier to maintain a balanced pool environment.
- Calcium Hardness: Measures the water's calcium content to prevent damage to your pool's surfaces and equipment.
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Cyanuric Acid Levels: Indicates how well the chlorine is being protected from sunlight, ensuring the sanitiser remains effective.
By understanding these factors, we can adjust the water chemistry to maintain a safe and healthy swimming environment for everyone.
Frequency Options: Weekly, fortnightly, or four weekly
Why Regular Water Testing is Important
Proper water testing is essential to maintain a safe and healthy swimming environment. Unbalanced pool water can lead to a range of problems, including eye and skin irritation, algae growth, and even damage to your pool equipment. By regularly testing and balancing your pool water, we help prevent these issues, ensuring that your pool remains a safe, inviting place for you and your family to enjoy.
Whether you need us weekly, fortnightly, or four weekly, PoolCare Tauranga is here to make your pool care simple and stress-free.
Frequently Asked Questions
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How often should I bring in my pool water tested?
- It depends on usage, weather conditions, and other factors, but generally, we recommend fortnightly in summer and four weekly in winter.
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Can I use my own chemicals for the onsite service?
- On a first visit we would use up whatever chemicals you have on site, thereafter we use our chemicals. Apart from buffer and hardener we use our products then leave the remainder on site for our next visit.
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Is the shop water testing really free?
- Yes, bringing a water sample to our shop for testing is completely free of charge if you get your chemicals from us.
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Why is maintaining the correct pH level important?
- Correct pH levels ensure swimmer comfort, protect pool equipment, and ensure that other chemicals work effectively.
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What happens if my pool water becomes green?
- Green pool water is usually a sign of algae growth, often due to unbalanced chemicals. Contact us as soon as you see a possible problem occurring with your pool, and you can either bring in a water sample or we can arrange a visit to your pool.