Our service department at Poolcare offers five different options of servicing your pool and spa, from on-site water analysis to a fully inclusive valet and chemical service.
Our services are available from Pukehina to Katikati and all areas in between. We charge an $10 van fee in the central Tauranga area, this increases to $12.00 for Te Puke & Te Puna, then to $14.00 from Aongatete & Pukehina areas.
POOLCARE ASSIST OPTIONS
POOLCARE WATER TEST
$36-40 plus any chemicals added in the Tauranga Area – additional mileage charge may apply for outside this area.
Frequency: Weekly, Fortnightly or Monthly.
Poolcare will help you to maintain your pool water quality with a water test and balance of your pool water. We will clear skimmer and pump baskets, backwash filter and check over the system and leave a pool service report on site showing test results and any recommendations. We can use your chemicals or supply our own.
POOLCARE VALET
$75 per hour, charged at time on site, plus chemicals added and applicable van fee, additional mileage charge may apply for outside this area.
Frequency: For regular visits Weekly, Fortnightly or Monthly.
Poolcare valet involves a full valet and water analysis. We will leaf rake, brush the pool sides, back wash filter, empty skimmer and pump baskets, and check over the system. We leave a pool service report on site showing test results and any recommendations. We can use your chemicals or supply our own.
GREEN POOL CLEAN
Duration on-site and Chemicals Required
Our specialised Green Pool Clean service is designed for customers grappling with the challenges of green pool water—ranging from slight algae growth to full-blown swamp scenarios with unwelcome living organisms and even frogs! Recognising that green pool water poses safety and health concerns, our dedicated Mobile service technicians are here to restore your pool to its former glory. We utilise expertise and specialised equipment to ensure your pool is transformed into a haven of healthy, balanced, and sparkling crystal-clear water, ready for your family's enjoyment.
Due to the varied nature of green pool cleanups, our charges are based on time spent on-site, the quantity of chemicals used, and any necessary equipment installations. Our rates are structured as follows: $85.00 per hour charged in 15 minute increments plus a vehicle charge that varies depending on area per visit. It's important to note that green pool cleanups often require multiple visits for optimal results.
SPA EXTRA
$15 plus any chemicals added in the Tauranga Area.
Add Spa Extra to any of our pool service visits and we will test and balance the spa and rinse out the filter.
POOLCARE SPA ONLY
$30 plus any chemicals added in the Tauranga Area – additional mileage charge may apply for outside this area.
Our stand-alone service Spa Only, includes cleaning the spa surface with specialised spa cleaner which removes oils, grease and dirt from the surface. We will test and balance the spa water and rinse out the filter.
POOLCARE SERVICE
From $75, per hour plus parts and applicable van fee, additional mileage charge may apply for outside this area.
When you have a leak, noisy pump, broken filter handle give us a call and we can repair.
HOLIDAY VALETS
What could be worse than coming back from your relaxing holiday to a green pool or worse? Let us take care of it while you’re away.
We do this for those on short term holidays, and for people on longer term OE’s. While you’re away you know that your investment is in safe hands, we’ll take care of everything, be in touch when bigger maintenance is required, and treat it like it’s our own pool.
Priced as required
Additional Information
Valet or Clean completion does not assure that the Pool will maintain its condition indefinitely. Numerous factors, including weather and the pool environment, can swiftly alter the swimming pool's appearance. In certain weather conditions, it may be unsafe to perform all aspects of servicing, and, if required, Pool Care will postpone the service until more favourable weather conditions prevail.
While Pool Care will engage in discussions about the required service frequency based on your pool's size, use, equipment, and pool environment, it's important to note that this does not equate to full pool management. Customers are responsible for addressing pool needs between our visits. Therefore, the longer the interval between visits, the greater the tasks customers will need to undertake themselves.
Any deviations from the norm in the pool, such as equipment malfunctions, defects, or the pool taking on a green hue, should be reported to us promptly. This allows our Service Technicians to assess the required service and schedule it based on their availability.